Parking Management System Privacy Policy

Last updated on December 23, 2021

When you use Parking Management System’s services, either via website or the App, you are trusting us with some of your information. We understand this is a big responsibility on our shoulders and we are always working hard to keep your information safe and secure, and give you control over your data. We are already ISO 27001 certified, independently certified for protecting privacy of Personally Identifiable Information (PII) under GDPR readiness, and working on a few other major data privacy certifications.
This Privacy Policy section is meant to help you understand what information Parking Management System collects, why we collect such information and how you have full control to update, manage or delete your information.

Introduction

Parking Management System is a comprehensive security and community management platform helping millions of users , secure and convenient. Our various services include:

In security module providing the assign visitor tag to visitors, View in and out reports, view active details and view owner requests.

Accounts & Payments Management: Parking Management System features an end-to-end accounting module to simplify management of finances for Resident Welfare Associations.

Visitor Management: Parking Management System’s technology enhances security by ensuring that only approved visitors are given entry to the premises.

Delivery Management: With Parking Management System, users can have their deliveries left at the gate, in case they are not available at home – and pick them up at their convenience.

Security Alert: In case of an emergency, residents can alert their security personnel at the click of a button on the app.

Daily Help Management: All residents receive notifications on the entry of their daily help (maids, cooks), and can also check their monthly attendance.

Clubhouse Management & Amenities’ Booking: The Management Committee can use this feature to ensure that the clubhouse area is restricted to residents and their guests, understand usage trends, and even implement a booking feature for certain facilities.

Helpdesk and Communication: Residents can also have their complaints resolved by raising an issue to the concerned person via their app.

Parking Management System seamlessly connects the community – the residents, RWA, facility management, security personnel, daily help and visitors – through the app, with a view to improving the security and convenience of the premises.
was Apart from using our services, all users can use our Web and App in a variety of ways to manage their data privacy.

Information Parking Management System Collects
We would like you to understand that the information collected via the Parking Management System app or website is to help us provide you with superlative service.
The information Parking Management System collects, and how that information is used, depends on how you use our services and how you manage your privacy controls. For e.g. for standard Parking Management System services, only your flat details along with name and number will be needed. However, if your society chooses to use advanced features like Accounts , additional information may be needed to render services. All the personally identifiable information is treated as sensitive information by us and you will have full control over this data.

Information collected on the Parking Management System app and website: Residents: Name, Email address, Mobile number, your apartment/villa number, vehicle number (if any) and any other data you may have chosen to provide on Parking Management System

Guests: Name and resident flat to be visited. No other guest information is required on Parking Management System App for entry at gate (Note: Individual RWAs may mandate additional information such as phone number which is totally at discretion of respective RWAs.)

Service Providers to Society/Individual Homes: The name, phone number, resident flat to be visited (if any), vehicle number (if any), entry/exit time, visit purpose and photograph. For security reasons, some personally identifiable information of service providers including delivery executives is taken at the gate as per appropriate local laws. Parking Management System processes the information as per service requirements.

Additional information: IP address, Webpages visited (Pages of Parking Management System.com visited by the user; a standard practise to optimize user experience and curate content of a website), browser, device and operating system information (including device ID, Android ID, Apple IDFA ID etc.), mobile network information, the date, time, and referrer URL of your request (the website from which the user was redirected to Parking Management System.com.)

We collect standard website access information (type of browser etc) using cookies and other similar technologies on all our websites (Parking Management System.in, Parking Management System.com). We do this to measure, improve and personalize our services for you and we do not share this information with any third party organizations for commercial purposes.

We don’t sell or trade user information in any form to anyone. The information is used society for the purpose of enabling services and making your experience better on Parking Management System platforms. On a case to case basis we give you great value add from third party partners where information will be shared after your explicit consent.

Should you wish to know more about our policy on guest visitors’ data, click here

Parking Management System’s services are an extension of the services offered by the Resident Welfare Association (RWA) (being our direct customer) of the premises. The RWA members will have access to all the information collected for their society on Parking Management System for recording and security purposes. In case any of the RWA members access any of resident data, Parking Management System will transparently convey the same to the user along with the reason for access of the information.

How The Information is Collected Parking Management System provides its services through our website and mobile app (will be collectively referred to as “Platforms”). User information is collected via our platforms either directly or indirectly to give great product and service experience. Direct Information: All personally identifiable information as mentioned in “Information Parking Management System Collects” segment is explicitly collected on the platform where users fill in their details and give necessary consent to be contacted or their information to be used by Parking Management System for serving them better via the platforms. Indirect Information: Information like Ip address, device data, browsing data and other information as detailed in “Information Parking Management System Collects” is collected while the user is interacting with our platform. The same is collected to make user experience on our platforms better. Such non-personally identifiable information may also be provided to third party advertisers to ascertain your interests and serve advertisements on third party platforms.

Why The Information is Collected We use information collected from users to provide our services. The data is collected on Parking Management System website as per discretion and inputs given by users. On the mobile app information is collected as per our agreement with RWA of societies who act as an extended service provider to all residents within the society.
Following are the key services which will require information collected

Account set up and administration
Personalization of content, business information or user information
Periodically communicate with you (like new feature/benefits introduction, feature usage guidance etc)
Use by third party advertisers of information to provide interest-based advertisements on third party platforms (no personally identifiable information is shared by Parking Management System without consent from the User) Data recording and analysis on platforms usage to improve future services (All analysis are done only at aggregate level and Parking Management System never accesses or analyse data at user level) Legal obligations and meeting internal audit requirements (Non-guest visitor information)

Protect Our Users, Parking Management System: Information is used to improve safety and reliability of services across platforms. This include detecting, preventing and responding to security risks, fraud or any technical issues which can harm our users or Parking Management System User Privacy Controls
Parking Management System ensures that you are in full control of the information we collect and how it is used.
This section describes key controls for managing your privacy across our platforms and services. In addition to this we also provide few other mechanisms by which users can reach out to us to modify or erase their information available with us. Managing, reviewing, and updating your information: When you’re signed in, you can always review and update information by visiting the services you use. For example, you can change your contact details such as your name, email and phone number.
Choice to Opt-out: We provide all users with options to opt-out from receiving non-essential (promotional, marketing related etc.) communications from us. This can be done directly on our platforms or providing us with necessary information at dizitiveitsolutions@gmail.com
Unsubscribing, removing and deleting your information: If you choose to unsubscribe from our platforms or delete any of all of your information, you can delete your apartment and then uninstall the app. In addition to this you may also send an email to dizitiveitsolutions@gmail.com for specific information about your account or deletion of your account history. However, we may still retain some information and records of transaction for specific period as required by any law, contract with RWA or policy as applicable.
Contacting Data Protection Officer: In subsequent sections covering “Role and details of Data Protection Officer(DPO)”, we have full disclosure of how users can reach out to Parking Management System DPO to lodge complaints or communicate any privacy related grievances.
Sharing Your Information and Disclosures
We do not share your personal information with companies, organizations, or individuals outside of Parking Management System or anyone within Parking Management System.
There may be few exceptions:
When user reaches out to Parking Management System customer care for specific query/issues and customer care personnel has to access your information for resolution of your query Explicit user consent will be taken by Parking Management System in case we partner with companies, organizations, or individuals outside of Parking Management System to provide services or offerings to users.The use of such services may require you to share your name, email, phone number, flat details or other information with these partners. In such cases, Parking Management System will only share your information and offer you the service with your explicit opt-in

For Legal Reasons: We may need to share or disclose some of your information outside Parking Management System if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonable necessary in the following events: Meet any law, regulation or legal process as applicable or enforceable request from government. To enforce applicable terms of service, including investigation of potential violations, fraud, security or technical issues/breaches. Information as necessary with your respective societies’ RWA as per terms of agreement.
Protect against harm to the rights, property or safety of our users, Parking Management System, or the public as required or permitted by Law.

Consent: In some cases, we may process some of your information based on the consent you expressly grant to us at the time we collected such data. In case we need to process any of your information we will be clearly indicating to you at the point and time of collection. We have enabled societies to collect explicit consent from service providers while capturing their data. During the onboard process of any service provider, they will be getting an SMS with a phone number on which they can give a missed call to give consent for their data capture. We do not share your information with companies, organizations or individuals. However, if any case in future arises where some data needs to be shared, we will keep you informed and take your consent as applicable. Your information will be shared with another business entity should we(or part of our business/assets) plan to merge with, or be acquired by another business entity or in cases of organization restructuring or amalgamation. In case of such a transaction or re-organization the new business entity will follow this Privacy Policy. All the affected users will be notified before personal information is transferred or becomes subject to different entities’ privacy policy. Your Information Security
We build security into each and every system and services to protect your information. All Parking Management System platforms and processes are built with strong security features that continuously protect your information. We have multiple real time checks and tests running to help us detect and automatically block security threats from ever reaching you. In case of any detection of threat or risk that we deem you should be aware of; we will notify you and guide you through steps to keep your privacy protected. We are constantly striving to protect your data from unauthorized access, disclosure, modifications, or destruction of any information we hold, including: All information going in and out of the app is 256 bit https encrypted. TLS encryption is used throughout the application for data in motion and data is also encrypted at rest. All information is stored in servers with best in class firewalls and needs multiple authentications for any access and no unauthorized person will have access to the same. We constantly review our information collection, storage and processing practices, including physical security measures, to prevent unauthorized access to our systems. We restrict access to personal information to employees, and external contractors who may need the information in order to process some services. Any internal employee with this access is subject to strict contractual confidentiality obligations and strict actions (up to termination or criminal action) will be taken if they fail to meet these obligations. The Parking Management System app is ISO 27001 certified and audited on a regular basis. Parking Management System application and data servers do not use public accessible addresses or IP. The access is further secured through a VPN tunnel with 2FA (two factor authentication). All traffic is routed through a WAF (Web Application Firewall) and is checked strictly for malicious traffic. However, we would like you to understand and accept that data transmission over the internet may be liable to risk and we would assume no liability for any disclosure of information due to errors in transmission issues or unauthorized third-party access to our platforms or databases.

Your Information Retention and Deletion
The information collected on our platforms is retained for different periods of time depending on what the information is and how it is used and how you configure your settings. Users can request to export a copy of their information or delete it from your Parking Management System account at any given point of time (some information deletion may be subject to RWA approval, Parking Management System will facilitate the approval process): All the visitors’ information is retained for a specific period of time (period beyond which the data is deemed not to be reasonably necessary for operation or by law) and this interval will be as per the discretion of the societies’ RWA. Parking Management System will delete all visitors’ information from its systems after 180 days by default. The RWA will have the option to reset this to 60 days, 120 days or 180 days, but no longer. Once deleted, even Parking Management System will not be able to retrieve past data. Residents may request at any time that their data on Parking Management System systems be erased. This is referred to as the Right to be Forgotten and can be triggered from the Parking Management System app or by writing to dizitiveitsolutions@gmail.com. Guest visitors can get their details deleted at any given point of time. Details for same is covered in “Role and details of Data Protection Officer”. We keep some data until your society is live on Parking Management System and all such information is deleted if your society is no longer live on our platform. In case you have left a society on Parking Management System, you can delete all your details on our App and uninstall our app. In case of more assistance you can write to dizitiveitsolutions@gmail.com. However, some data we may retain for longer period of time when necessary for legal purposes, such as security, fraud or financial record keeping. When you delete data or request for deletion of data, we follow a process to make sure that all your data is safely and completely removed from all our servers. We also ensure that none of your information is subject to accidental or malicious deletion.This may lead to some delay between actual requests made and final deletion as we ensure that information deletion is genuine and not accidental from our active and backup systems. Any request to DPO will be replied within 7 days and actioned within 30 days subject to approvals from the RWA and not including the time taken by them in approvals.

Role and details of Data Protection Officer (DPO)
Parking Management System has employed a dedicated data protection and grievance officer who will be responsible for overseeing the company’s data protection strategy and its implementation to ensure compliance with various Privacy law requirements. Our DPO is responsible for the following:
Constantly educating the company and employees on important Data Privacy compliances
Training all staff involved in data processing
Conduct regular audits to ensure compliance and address any gap or issues proactively
Monitoring implementation and effectiveness of data protection efforts within company
Maintaining comprehensive records of all data processing activities, including purposes and necessity of all processing activities, which must be produced on request.
Interfacing with data subjects to address how their information is being used, their right to have their personal data amended or erased and what measures Parking Management System has put in place to protect your personal information.
If you have queries regarding your data and privacy, please refer to the FAQs listed here
In case of any issue or grievance related to your data privacy, please contact our DPO at dizitiveitsolutions@gmail.com or write to Data Protection Office,
Parking Management System (DIZITIVE IT SOLUTIONS),
The Platina, B 607,
Gachibowli konapur Road,
Telangana, 500032

Features
Visitor Management
Daily Staff & Service
Child Security
Delivery Management
Accounts and Payments
Amenities' Booking
Multi-Property Management
Communication Management
Helpdesk
Company
About us
Careers
Contact us
Terms & conditions
Responsible Disclosure
Data Privacy
Why Parking Management System
FAQs
Blog
Enter Phone Number

Contact
Parking Management System (DIZITIVE IT SOLUTIONS),
The Platina, B 607,
Gachibowli kondapur Road,
Telangana, 500032
Call 9504756789
Mailcontact dizitiveitsolutions@gmail.com
Administrator Login
Parking Management System Business Login
Download App
Google PlayApp Store
Copyright 2021 Parking Management System.